What role do navigators play in aiding consumers?

Navigators play a crucial role in the healthcare system by informing consumers about the various health insurance options available to them. Their primary function is to assist individuals in understanding their choices, including eligibility requirements, the benefits of different plans, and how to apply for coverage. They help demystify the insurance market, ensuring that people can make informed decisions based on their unique healthcare needs and financial situations.

In this context, navigators serve as valuable resources for those who may be overwhelmed by the complexities of health insurance and may not fully understand how to access the services they require. They ensure that consumers are aware of the programs and qualifications for assistance, rather than directly evaluating premiums, determining claims, or providing financial backing for services.