Which of the following is true regarding the role of navigators in the health insurance system?

The accurate role of navigators in the health insurance system is to help consumers make informed decisions about their coverage options. Navigators serve as guides, providing assistance and information to individuals seeking to understand their health insurance choices, particularly in the context of the Health Insurance Marketplace established by the Affordable Care Act. They do not have the authority to approve claims, set insurance premiums, or conduct health assessments, which distinguishes their role to focus on education, guidance, and support rather than administrative or medical responsibilities. By offering resources and answering questions, navigators empower consumers to choose plans that best fit their needs and circumstances, ensuring that they can effectively navigate the often complex health insurance landscape.